SHIPPING

Shipping Information

We ship Monteurco orders worldwide. Here's everything you need to know about how your order gets to you.

At a glance

Ships to: most countries worldwide
Processing time: [1-3] business days
Standard delivery: 7-14 business days
Tracking: included on every order
Shipping cost: calculated at checkout [Free on orders over $XX]

How it works

You order. You'll receive a confirmation email straight away.
We prepare it. Your order is processed and packed within [1-3] business days.
It ships. You'll get an email with your tracking number and link.
It arrives. Standard delivery takes 7-14 business days after your order ships.

Delivery times

Standard delivery is 7-14 business days from the date your order ships, not from the date you place it. Add the [1-3] business days of processing to estimate when your order will arrive.

Some remote locations may take longer. Delivery times are estimates and can be affected by customs, weather, busy periods and carrier delays, which are outside our control.

Shipping costs

Shipping is calculated at checkout based on your address and order size, so you'll see the exact cost before you pay.

Tracking your order

Once your order ships, we'll email you a tracking link. It can take 24-72 hours to update after dispatch. If nothing has updated after [5] business days, email us at [support@monteurco.com].

Multiple packages

If you order more than one item, your order may arrive in separate packages because items can ship from different warehouses. Each package has its own tracking number, and you won't pay extra for it.

Customs, duties and taxes

Orders shipped internationally may be subject to import duties or taxes in your country. These are charged by your country's customs and are the customer's responsibility. If you're unsure about the rules in your country, your local customs office can help.

Double-check your address

Please make sure your shipping address is complete and correct at checkout. We can only change an address before your order ships. If a package is returned because of an incorrect address, re-shipping costs will be paid by the customer.

Problem with your delivery?

Not arrived after [30] days? Contact us with your order number.
Arrived damaged or wrong? Email us within [7] days of delivery with your order number and photos, and we'll arrange a replacement or refund.

For full details, see our [Shipping Policy] and [Refund & Returns Policy].